Service Updates

Wednesday 22 January 2024

 

Severe Weather Conditions in Northland 

Please be advised that severe weather, including flooding and road closures, is affecting the delivery conditions in Northland. We will continue operations where it is safe to do so; however, delays in deliveries and pick-ups are expected. Thank you for your understanding.

 

Desert Road Closure 

State Highway 1, Turangi to Waiouru (Desert Road), will be closed for repairs and rebuilding from 13 January 2025 for approximately two months. During this period, our linehaul units will use an alternative route to ensure deliveries remain on schedule. However, please note that some delays for parcels may still occur.

 

Auckland Anniversary Schedule

In observance of the upcoming holiday of Auckland Anniversary Day, please be advised that our Auckland, Tauranga, Waikato, Gisborne, Rotorua, Taupo and Whakatane depots will be closed, and no parcels will be collected or delivered across these regions on Monday, 27 January.

We kindly ask you to expect an additional day in the delivery schedule for any parcels due for delivery in these regions on Monday, 27 January, due to the holiday closure.

Perishable Items: As delivery times will be extended, we recommend avoiding the shipment of perishable items. 

 

Delays by Suburb

Check for delays in your suburb due to unexpected events by visiting our Network Service Updates page.